Mission, Visions & Values

Our Mission

To be the preferred supplier of high value telecommunications solutions for customers across central Alberta.

X-cel Communication’s mission statements conveys a message of customer focus and understanding. Albertans will have choice in their telecommunications solutions and X-cel intends to be their preferred supplier. X-cel Communications will provide its customer with an unbeatable value proposition.

Vision Elements;

Customers;

X-cel Communications will listen to what customers are saying about their communications needs and expectations. The company will deliver on these to be the preferred supplier.

Employees;

Employees will be recognized and rewarded for the success of the company

Processes;

We will acquire or continuously improve our processes for competitiveness and effectiveness

Our Values;

X-cel Communication’s set of values is at the core of how we operate as a company. They devine who we are, what is driving us, and are our guiding principles. Our values represent a collective behaviour; they cannot be compromised. Our core values are.

Customer Loyalty;

The employee who instils and strengthens a sense of Loyalty with our clients creates the most desirable bond between our customers and ourselves. This person takes customer satisfaction to a higher level, developing relationships with clients to become an integral part of their success.

Innovation;

The employee who demonstrates the value of Innovation recognizes that the business world is evolving too rapidly to depend on yesterdays solutions. This employee has the ability to look past the obvious and propose new and creative ideas, coupled with skill needed to make them understood and accepted. Highly energetic and always thinking, this person is proud to share ideas for everyone’s benefit.

Teamwork;

The employee who demonstrates the value of Teamwork puts the team’s success ahead of personal achievement. This person takes the time to help develop and understand the team’s objectives and game plan, and supports co-workers to ensure the team meets its goals. Team work for this person is not just within the department, but within the entire company.

Excellence;

The employee who demonstrates the value of Excellence consistently goes the distance on every project and every task. This person sets the standard for performance and still constantly seeks ways to improve.

Integrity;

The employee who demonstrates the value of Integrity understands the importance of fairness, honesty and uncompromising ethics.

Community Commitment;

The employee who demonstrates the value of Community Commitment understands the importance of community involvement in the overall quality of life. The employee recognizes the cultural diversity of our communities and the strengths therein. Inherent in this in this is the knowledge that X-cel Communications is an important part of the community as a whole. The employee always acts in the best interest of the company while respecting those in the community.